Every Question. Honestly Answered.

SOTAILS Pet Wipes kill germs and bacteria your dog brings home from every walk. Unlike water which only removes visible dirt, SOTAILS is specifically formulated to kill germs on your dog's paws, nose, face, ears, belly and full body. 10 seconds after every walk. No water needed. No mess. Just clean.

Yes. SOTAILS is safe for external use on your dog's nose, face, ears, paws, belly and full body. The formula contains no alcohol, no bleach and no harsh chemicals. Avoid direct eye contact and do not use inside the mouth or ears. External use only.

Yes. SOTAILS is specifically designed for daily use after every walk. The formula is gentle enough for daily use without drying out paw pads or irritating skin. Daily use is exactly what we recommend for complete protection of your home and family.

Yes for puppies above 8 weeks old. The gentle formula is safe for young dogs. If your puppy has sensitive skin we recommend testing on a small area first and waiting 24 hours before full use. If any irritation occurs discontinue use and consult your vet.

No. SOTAILS is your daily post walk routine — not a replacement for regular baths. Think of it as your dog's daily clean between baths. Walk. Wipe. Done. Your dog still needs regular baths as recommended by your vet. SOTAILS just makes sure every walk ends with your dog actually clean and your home actually protected.

For most dogs one wipe per session is enough for a complete post walk clean of paws, nose, face and ears. For larger dogs or after particularly muddy walks you may want to use two wipes. Each wipe is generously sized to cover all areas comfortably. 100 wipes means 100 walks of complete protection.

Water based formula with gentle cleansing agents formulated to kill germs and bacteria. No alcohol. No bleach. No parabens. No harsh chemicals. Soft thick non woven fabric. Mild gentle fragrance. Safe for daily use on all dog breeds and coat types.

Sky is a real golden retriever who walks real Indian streets every single day. SOTAILS was built because of Sky — watching him come home from walks and run to the family made us realize nobody was solving this problem properly for Indian dog owners. Sky tests every product before it launches. His approval is our quality standard. He is not a mascot. He is the reason this brand exists.

Yes. SOTAILS is built for India and for Indian dog owners. Indian streets have specific challenges. Indian homes have specific needs. We built SOTAILS with this specific reality in mind — not imported and adapted but built from scratch for India.

Yes. SOTAILS Pet Wipes is the first product — the one that started everything. Walk Essentials, Comfort and Care, Travel Kit and Collars and Accessories are all coming. Follow @sotailsofficial on Instagram to be the first to know when new products launch.

Yes. We ship to every corner of India. Standard delivery takes 4 to 7 business days depending on your location. Free delivery on all orders above ₹499. Flat delivery fee on orders below ₹499.

All payments are processed securely through Razorpay. We accept UPI, credit cards, debit cards and net banking. Your payment information is never stored by us.

Contact us within 48 hours of delivery via WhatsApp with a photo of the issue. We will sort it out immediately. No questions asked. We want every SOTAILS customer to be completely happy. That is not a policy. That is a promise.