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Questions about your order. Questions about the product. Questions about Sky. We are here for all of it.

How To Reach Us

Pick whatever works best for you.

The fastest way to reach us. Real people. Real answers. No bots. No automated responses. We usually respond within a few hours.

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Email

Prefer email? We check it every day. For order queries, product questions or anything else — drop us a line and we will get back to you within 24 hours.

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Instagram

Follow Sky and the SOTAILS team on Instagram. DM us anytime. We read every message. Sky sometimes supervises the DM responses. Standards are high.

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Send Us A Message

We read every single one. We will get back to you within 24 hours. Sky may or may not be involved in the response. 🐾